How can we help?

Open the Friends tab and search for their username, or share your invite link with them from your profile. Once they accept, you'll both show up in each other's friend list.

When you send a photo, a flip decides whether your friend sees it right away or has to scratch the card to reveal it. It's meant to be a surprise — even for you.

Check that notifications are allowed for Peekcue: open the iOS Settings app → Peekcue → Notifications, and make sure Allow Notifications is on.

Still nothing? Try signing out and back in from Peekcue's settings — that re-registers your device for push notifications.

In shortThis permanently removes your photos, messages, and profile — it can't be undone.

Open Peekcue, tap the settings icon on the Friends tab, and choose Delete Account. If you run into any trouble doing this in-app, email us below and we'll take care of it for you.

Email us what happened, what device and iOS version you're on, and steps to reproduce it if you can — that helps us fix it fast.

If a friend sent you something that violates our guidelines, email us their username and details and we'll investigate right away.

Anything else — support@peekcue.com. We typically reply within 1–2 business days.